Transitioning from Technical Support to Software Development

Are you currently in a technical support role but ready to move beyond troubleshooting and into building software? This course provides the strategic roadmap you need to make that pivot successfully. By following this structured guide, you will learn how to leverage your existing technical knowledge, identify the programming skills employers demand today, and execute a focused plan to land your first development job. What you'll learn: * Understand the fundamental differences in workflow, mindset, and daily tasks between support and developer roles. * Identify the most in-demand foundational programming concepts and select a relevant initial technology stack for study. * Build a practical, professional project portfolio and effectively utilize version control systems like Git to showcase your work. * Apply basic software development principles, including project planning and understanding iterative development cycles. * Practice optimizing your resume and mastering behavioral interview techniques specific to entry-level developer positions. The course begins by defining the developer landscape and identifying transferable skills, then moves into structured learning paths, portfolio creation, and culminates in actionable job search and networking strategies. This course is designed for technical support specialists, help desk staff, and other technical professionals who are new to formal software development and need a clear path for career change. No prior programming experience is required. Start building your future as a software developer today.